Troubleshooting

The topology view looks wrong

Why fixtures show up in a group box, in the wrong order or after they were removed from the Device Topology, and how to get a correct picture of the DMX line again.

The Device Topology draws each DMX line of an Art-Net node as a chain of fixtures in cable order. KLSTR.ctrl only knows that order thanks to the KLSTR.nano modules on the line: during discovery, it asks every nano which fixture sits behind it and which nano comes next. Where that information is missing, KLSTR.ctrl still lists the fixture, but can't place it on the cable. It then draws it in a group box, or at the start of the line. This page explains the usual reasons and what to do about them.

For moving and lining up nodes by hand, see Arrange nodes. For the meaning of the colours and borders, see Navigate the topology views.

Fixtures are in a group box instead of a chain

What you see. Several fixtures sit together in a box, joined to the line by a grey link. The box has a small arrow button in its corner (Collapse group or Expand group), and shows how many fixtures it holds when collapsed.

Why. A group means: these fixtures are on this line, but KLSTR.ctrl doesn't know their order. That is normal for RDM fixtures without a KLSTR.nano inside (they have a dotted border): nothing on the line can tell where they are. KLSTR.ctrl puts them together in front of the fixtures it can place.

When fixtures with a KLSTR.nano end up in a group, the topology discovery on that line didn't get through. Check these, in this order:

  1. Perform topology discovery is on in User settings › RDM. Switched off, KLSTR.ctrl runs a standard RDM discovery only and can't order the line. See Settings: RDM.
  2. The node accepts RDM from your computer. Some Art-Net nodes accept RDM only from one controller IP address, set in their DMX or RDM settings (for example the RDM controller IP of a LumiNode process engine). If that address is not your computer's, the node drops the commands KLSTR.ctrl uses to map the line, while the node itself still shows up fine. Set it to 0.0.0.0 (any controller) or to your computer's IP address, in the node's own web interface.
  3. The DMX line is healthy. A long line, a missing terminator or a splitter that doesn't pass RDM can lose the replies. Fix the line, then discover again.

Then run RDM discovery on that port again: click the discovery icon in the port's box in the Device Topology. See Discover devices.

Fixtures are in the wrong order

What you seeLikely causeWhat to do
A fixture without a KLSTR.nano is drawn at the start of the line, although it hangs further down the cableKLSTR.ctrl can't know where a fixture without a nano sits, so it draws it in frontNothing to fix. The order of the nano fixtures is still right
You recabled the line, and the old order is still shownThe drawing is from the last discoveryRun RDM discovery on that port again

Fixtures you removed are still there

When a fixture stops answering, KLSTR.ctrl doesn't remove it: it marks it offline (red border) and keeps it in its last place, so you notice what went missing. After you recable or swap fixtures, those offline fixtures stay in the view next to the new ones.

To start from a clean picture, choose View › Reload (press CmdR on macOS, Ctrl R on Windows). KLSTR.ctrl forgets every discovered device and finds them again. If you ticked Remember interface, it reconnects to your interfaces by itself; otherwise select them again. KLSTR.one fixtures then come back by themselves. Run RDM discovery again for the fixtures behind Art-Net nodes.

A reload forgets the devices you discovered and any layout you didn't save to the devices. Click Save positions first if you want to keep your layout (see Arrange nodes), and save your discovered devices if you restored them from a file.

Nodes overlap or the layout is a mess

What you seeLikely causeWhat to do
Nodes overlap after a large discoveryDevices were added one by one while the view was being laid outPress d or click Auto distribute to lay out the view again. In the Network Topology, clear the selection first (press Esc), otherwise only the selected nodes are distributed
After rediscovery, nodes jump back to their automatic placeTheir position wasn't saved to the device, or the device can't store one (Art-Net node, switch, RDM fixture without a KLSTR.nano)Arrange them again and click Save positions
The view keeps refitting while devices are foundAuto-fit view on new device discovery is onSwitch it off on the VIEW tab of User settings
Some nodes look fadedThey don't match the search or filter in the sidebarClear the filter. See Find devices with the sidebar
An Art-Net node without fixtures is missingThe node is hidden: it was disabled and Hide disabled nodes is onSee Disable and hide Art-Net nodes

Written for KLSTR.ctrl 1.2.0 (a0df909) · Checked 1 Oct 2026

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